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Just had to drop you a line to thank you all for a wonderful stay at the Hilton. This was our third visit to your beautiful hotel to celebrate yet another wedding anniversary, and you never cease to amaze us! From the Doorman to the Front Desk to all the staff, we experienced genuine concern, attention, friendliness, cleanliness and total professionalism. You are all the best!!! Bless you all and may you continue to experience true success knowing that you are beyond excellent in all you do!
Richard & Christine from Las Vegas
I cannot say enough GOOD about my stay at your Hilton property! Without exception, EVERY employee was friendly, helpful and went out of their way to provide EXEMPLARY service. As a frequent business traveler, I appreciate the extra amenities the Hilton Naples offers, and while due to the business nature of my trip I was not able to take advantage of everything, I would highly recommend this property for anyone visiting the Naples area for business or pleasure!
Thanks for your flexibility with my needing to extend my reservation and for providing the environment that produces such a thoughtful and service-oriented staff. You will definitely see me back on future trips to Naples!
Pamela from Duluth
Just a quick note to let you know that my wife and I had a most memorable time at the Hilton Naples Hotel. It was our first visit and an early birthday gift for me. Everything was better than fantastic. The room was exceptionally clean and sanitized, and your staff took good care of us with a special request I had for an additional "comfy chair" and ottoman. The bed with abundant pillows was so comfortable that we slept better than we have in months. The TV is top-notch, and the amenities and extra features are unparalleled: fitness center, complimentary water, in-room Italian coffee with sweetener and liquid dairy creamers, plush bath and pool towels, a shower to die for and a complimentary USA Today, among them. We commend your housekeeping crew for meeting our requests. In a word, it was all unbelievable!
There are so many other reasons for us to choose Hilton Naples, but I cannot enumerate them all here due to space. Please pass along our appreciation to your entire team for making our "stay-cation" a most memorable one. We'll be back!
Joseph & Aileen from Cape Coral
Thank you for an excellent stay. Your Front Desk staff was attentive and helpful when we asked about local shopping and meals. They never made us feel like we were asking too many questions. When anyone on your staff made eye contact, they greeted us with a smile - this is great service. Nadia did a great job in the Executive Lounge too. Thank you.
Paul from Pompano Beach